Terms & Conditions

Welcome to Ambel Trade Private Limited (“Ambel”, “we”, “our”, “us”). By accessing and using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.

1. Eligibility

• You must be at least 18 years old to register and place an order.

• Users under 18 may access the website only with parental or guardian consent.

• By placing an order, you confirm that the information provided is accurate and complete.

2. Account & Registration

• Registration may be required to place an order.

• You are responsible for maintaining the confidentiality of your login credentials.

• Ambel reserves the right to suspend or terminate accounts providing false information or misusing the platform.

3. Products & Pricing

• All products listed on the website are subject to availability.

• Prices are displayed clearly at the time of ordering and may change due to market fluctuations, promotions, or supplier pricing.

• The price charged will be the price at the time of order confirmation.

4. Orders & Payment

• Orders can be placed online via our website.

• Payment options include debit/credit cards, UPI, net banking, and Cash on Delivery (COD).

• Orders with failed payments will not be processed.

5. Delivery

• Customers can select their preferred delivery time slot, wherever available.

• We strive for on-time delivery, but delays may occur due to logistics, stock availability, or unforeseen circumstances.

• Delivery is available only within serviceable areas.

• Electronics and accessories are carefully packed to prevent damage during transit.

6. Cancellations, Returns & Refunds

• Orders can be cancelled before dispatch.

• Returns and replacements are available for damaged, defective, or wrong products reported within 7 days of delivery.

• Products must be returned in original packaging with all accessories, manuals, and tags intact.

• Refunds will be processed to the original payment method within 5–7 business days.

7. User Responsibilities

By using our services, you agree to:

• Provide accurate delivery and contact information.

• Use the platform for lawful purposes only.

• Avoid any unauthorized access or misuse of the website, systems, or data.

8. Intellectual Property

• All content, including logos, product images, text, and website design, is the property of Ambel.

• You may not copy, modify, distribute, or reproduce any material without written consent.

9. Limitation of Liability

• Ambel is not responsible for indirect, incidental, or consequential damages arising from the use of our website or products.

• Liability is limited to the value of the order placed.

10. Governing Law & Jurisdiction

• These Terms & Conditions are governed by the laws of India.

• Any disputes shall be subject to the exclusive jurisdiction of courts in Gurgaon, Haryana.

11. Changes to Terms

• Ambel reserves the right to update or modify these Terms at any time without prior notice.

• Continued use of the website indicates acceptance of such changes.

12. Contact Us

For queries, support, or concerns, contact us: